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Title
Text copied to clipboard!Hotel Shuttle Driver
Description
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We are looking for a reliable and courteous Hotel Shuttle Driver to join our team. The ideal candidate will be responsible for providing safe and efficient transportation for our guests to and from the hotel, ensuring a positive and welcoming experience. As a Hotel Shuttle Driver, you will be the first point of contact for many of our guests, and it is essential that you maintain a professional and friendly demeanor at all times. You will be responsible for adhering to all traffic laws and safety regulations, as well as maintaining the cleanliness and functionality of the shuttle vehicle. Additionally, you will assist guests with their luggage and provide information about the hotel's services and local attractions. The role requires excellent communication skills, a strong sense of responsibility, and the ability to work flexible hours, including weekends and holidays. If you have a passion for hospitality and enjoy interacting with people from all walks of life, we encourage you to apply for this rewarding position.
Responsibilities
Text copied to clipboard!- Transport guests to and from the hotel in a safe and timely manner.
- Assist guests with loading and unloading their luggage.
- Maintain the cleanliness and functionality of the shuttle vehicle.
- Adhere to all traffic laws and safety regulations.
- Provide information about hotel services and local attractions.
- Ensure a positive and welcoming experience for all guests.
- Report any vehicle maintenance issues to the appropriate personnel.
- Keep accurate records of shuttle schedules and guest transportation requests.
- Communicate effectively with hotel staff and management.
- Assist with other duties as assigned by the hotel management.
Requirements
Text copied to clipboard!- Valid driver's license with a clean driving record.
- Previous experience as a shuttle driver or in a similar role.
- Excellent communication and customer service skills.
- Ability to work flexible hours, including weekends and holidays.
- Strong sense of responsibility and reliability.
- Knowledge of local traffic laws and routes.
- Ability to lift and carry luggage up to 50 pounds.
- Professional and friendly demeanor.
- High school diploma or equivalent.
- Basic knowledge of vehicle maintenance and safety checks.
Potential interview questions
Text copied to clipboard!- Do you have a valid driver's license with a clean driving record?
- Can you provide examples of your previous experience as a shuttle driver or in a similar role?
- How do you ensure the safety and comfort of your passengers?
- Are you able to work flexible hours, including weekends and holidays?
- How do you handle difficult or unruly passengers?
- What steps do you take to maintain the cleanliness and functionality of the vehicle?
- Can you describe a time when you provided excellent customer service?
- How do you stay updated on local traffic laws and routes?
- Are you comfortable lifting and carrying luggage up to 50 pounds?
- What do you enjoy most about working in the hospitality industry?